Tag Archives: Trip Advisor investigated by ASA

Monopolies are Made and Unmade

This is an unmissable read for all hoteliers with serious aspirations to regain, and be in control of their own destiny! Monopolies Are Made And Unmade By Georges Panayotis

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The defining moments for travel in 2011

Worth a read – http://www.hotelnewsresource.com/article57913.html We have contributed many articles to many forums about these topics, and would second these as 5 real game changers.

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The Trip Advisor saga goes on – enter the post stay on line guest survey

Many of my clients, and other hoteliers i know,  are using post stay on line guest surveys very effectively and these can be comp0lied and measured against key quality control standards they have set for their target customer mix, which … Continue reading

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