Tag Archives: KGB deals

Where hotels allow flash selling ‘paranoia’ to overtake core CRM strategy

This is not my first experience of this phenomenon, and probably not the last – but the most recent. Every October, my family and I used to stay in a certain well known hotel in Scotland for a relax break … Continue reading

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The ‘day of the deal’ is here to stay, at least for the time being

As many of you know, we have challenged the flash selling deal concept in numerous forums and articles. The good, or bad news (depending usually on which side of the fence you are on – customer/merchant – or travel supplier … Continue reading

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